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FAQ

What should I do if I forgot my password for the payment solution website?

If you forgot your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and an email will be sent to you with instructions on how to reset your password.

How can I reset my password on the payment solution website?

To reset your password, click on the "Reset Password" link provided in the password reset email you received. Follow the instructions on the password reset page, enter a new password, and confirm it to complete the process.

I am unable to reset my password on the payment solution website. What should I do?

If you're having trouble resetting your password, please reach out to our customer support team. They will assist you in resolving the issue and guide you through the password reset process.

Do I need to sign out every time I close the website?

It is recommended to sign out of your account, especially if you're using a shared or public device. However, if you're on your personal device, you can choose to stay signed in for convenience.

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